The informant's channel

What is the channel and what does it

Theinternal system of informationthe MINTUR, as well as itsstrategy, respond to the legal mandate contained in law 2/2023, from 20 february, which regulates the protection of persons to report on violations policy and fight against corruption and gives effect to the resolution of the under-secretary of industry, commerce and tourism of 13 june 2023, which approves creation.

This is a secure channel that allows any natural person or servant, communicating information anonymously or personnel, in writing or orally, concerning the actions and omissions that were committed in a context of employment or professional likely to constitute violations of law of the european union, in terms of article 2 of this law 2/2023, from 20 february.

This channel incorporated mechanisms that guarantee at all times, the confidentiality of communications and offer a secure communication between MINTUR and informers. It preserves the identity of the person conducting the communication, as well as that of any third party mentioned at the same.

Conditions of operation

After submitting his communication, the internal system of information from the MINTUR will have it registered and gives you a username and password with which you can consult, at any time, the state of preparation, as well as provide new information, remain the responsibility of the informant conservation with the necessary safety precautions. The lack of response to requests for information formulated through this channel may result in the file of the proceedings.

Furthermore, before making the communication, it is recommended to take into account the following points:

  • Describing the facts or behaviour of a more detailed, accurate and objective as possible.
  • Changes the limited period of the facts to assist in the investigation.
  • Provide all the available documentation or evidence objectives concerning the situation that is reported.
  • I will not admit communications based on personal opinions but would have to be accompanied by sufficient substantiation, those more notoriously false or who are not within the scope of application is enshrined in article 2 of law 2/2023, from 20 february.

Anonymous communications

In the formulation of the communication, the informant may facilitate their identification data and contact information or, if you prefer, you can also submit a communication anonymously by selecting this option.

Access to the canal MINTUR informant

Electronic access

To send or check the status of a communication can do this throughChannel MINTUR informant.

In addition, you can download and consult on thisUser Manualfurther steps to send a communication.


Through the free telephone number900 876 601it is also possible to formulate a communication.

Postal access

You can send us their communications via the postal address:Paseo Castellana no. 160, 5th floor, room 558.